Testimonials
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Mark and his team are always attentive and perform great work on my vehicles.
-Jacqueline K. -
Prime Automotive was recommend to us by a friend last year and we can't thank our friend enough for the recommendation. It is so refreshing to find an honest and skilled garage to take care of our automobiles. Mark and his team are so very skilled and trustworthy that we will never take our cars anywhere else. We even had Mark inspect a used car we were in the process of buying and having his stamp of approval made all the difference! You can't do better!
-Dave G. -
Great repair shop! Mark the manger always takes time to explain any repairs and concerns he has with our cars with us, no matter how busy he might be. They have never pushed any unnessary services on us or made us feel gotten. They even offered to give me a ride to the mall once while I was waiting on repairs to be done. I highly recommend this shop to any who needs work on their cars, big or small. Thanks for the great service!!
-Amber R. -
They are awesome and the only auto shop i trust with my car. I love that they are straight forward with me about whats going on with my car. they tell me what needs to be done now and what can wait. Also i don't have to worry about going in for an oil change and then getting an estimate for like $2000 dollars worth of work like when i go to places like merchants or the dealership. They are cool guys who will work with me to keep my car on the road. i recently moved to Richmond and still drive to here if i need my car fixed.
-Dominique M. -
I have been bringing my vehicles here for years. They are always honest and professional, conduct a thorough analysis and repair the issue. Mark, (the owner), will always let you know what needs to be repaired "now" and what can wait until "later". An excellent business with reasonable prices.
-Kim B. -
Mark saved me hundreds and fixed my AC. The first garage quoted me $1300. I am a woman so maybe they thought they could pull one over on me. Mark is honest businessman. He is my mechanic for all my needs.
-Laa S. -
You can trust the guys at Prime to do a great job. My family has been going to them for years. They have always treated me right. Good folks!
-Amy V. -
They are the best. This is the only place I take my vehicles for service. HIGHLY RECOMMEND!
-Kyle L. -
Every time I visit, they are very courteous. The work is always done right and I have never had to return for the same issue. I would recommend to my friends.
-Rodessia P. -
U go there and ask for " mark " ,he will give u best service that u never had before for ur car !! Low price, and fast !!
-Umbaran D. -
Very good at diagnosing your problem and giving an honest estimate. I've used them for at least 10+ years and three vehicles and each time the work is done when stated and at the quoted price. If any issues develops with the repair, I've had no problem getting them to check and make adjustments if necessary without charging me more. Great place to take your issues to and have fixed.
-Rodney P. -
These guys are amazing! They are professional, patient, and kind. They are honest and their prices are reasonable. My car has a lot of mileage because I take it on long distance trips. They are always willing give my car a check up before I go. Any weird noise and I take my car to Prime and they never made me fill silly for doing so. Take your vehicle to Prime and they will take care of it like they have done for me and my family
-Jasmine J. -
I've been dealing with them for about 10 years now. Each and every time they are professional, take the time to explain what's wrong and suggest a "right now", "can wait" and "if you never get around to it, that's okay" set of things they find with the car. They will work with you for what you need to do to get the car back on the road and are fast and friendly. I will continue to take my cars to them and will continue to trust in both their service and their advice.
-Dan H.
